Frequently Asked Questions

We start with a walkthrough to understand your goals and property conditions. You'll receive a clear, detailed estimate that outlines scope, materials, timeline, and investment. Our estimates are transparent, with no hidden fees and no surprises. We're happy to discuss options and answer questions before you decide.

No. Our initial consultation and estimate are provided at no charge. We believe in transparent communication from the start, and that includes upfront clarity on project scope and investment without consultation fees.

Typically scheduling one to two weeks out. We provide proactive timeline updates throughout the process. Contact us to discuss current availability and when we can begin your project.

Install duration depends on project scope and complexity. Smaller bed renovations may take 1 to 2 days, while larger installations can span several days to a week. We provide a clear timeline during the estimate process and keep you updated proactively if anything changes. Every project includes blow off, debris removal, and a final walk before we consider it complete.

Finished look standard means your property looks complete and polished when we leave. This includes defined edges, clean beds, proper plant placement, clean transitions between areas, and no debris or mess. Every project ends with blow off, debris removal, and a final walk. If something isn't right, you get a fast plan to address it, not excuses.

Yes. We work with you to select plants that fit your property conditions, aesthetic goals, and maintenance preferences. We provide guidance on plant placement, spacing, and combinations that create a cohesive, finished look. While we don't provide formal landscape design drawings, we collaborate on plant selection and layout during the walkthrough and planning phase.

Yes. We're experienced working with HOA guidelines and can coordinate approvals as needed. We recommend sharing HOA requirements or restrictions during the initial consultation so we can plan accordingly and ensure compliance from the start.

No deposits required. Payment is due after work is completed. We accept standard payment methods, and payment terms are clearly outlined in your estimate. Final payment is due upon project completion and your approval after the final walk.

We provide a 30 day warranty on all plantings, covering proper installation and initial establishment. Warranty coverage requires adherence to watering schedules and care instructions we provide at project completion. We'll walk you through specific care requirements for your plants, including watering frequency, soil conditions, and any special considerations. Following these guidelines ensures your plants establish well and thrive.

We source and supply all plants and materials. We work with quality nurseries and suppliers to ensure healthy plants and appropriate materials for your project. Material selection is discussed during the estimate process, and we handle all sourcing, delivery, and coordination.

Weather can impact installation timing, especially during extreme conditions. We monitor weather forecasts and communicate proactively about any delays. If weather affects your project timeline, we'll update you promptly and reschedule as needed. We don't proceed with installations during conditions that could compromise quality or plant establishment.

We'll provide specific preparation instructions based on your project, but generally: mark any areas to avoid (irrigation heads, utilities, special plantings), ensure clear access to the work area, and secure pets. We'll discuss any specific needs during the walkthrough and confirm details before we begin.

Yes. Our seasonal mulching and bed maintenance service is a recurring plan that keeps properties sharp year round. This includes consistent mulch depth, defined edges, clean beds, and seasonal adjustments. It's designed to maintain the finished look of our installations through all seasons. Contact us to discuss maintenance plan options and scheduling.

Lexington and Nicholasville, plus Paris, Georgetown, Maysville, and other parts of Central Kentucky. Contact us to confirm availability for your location.

Yes. Our seasonal mulching and bed maintenance service keeps properties sharp year round. This is a recurring service that supports the finished look of our installations.

No. We prioritize quality execution, clear communication, and a clean finish. Our focus is on delivering work installed correctly with proactive scheduling and stand behind it follow through. This approach requires appropriate investment.

Every project includes blow off, debris removal, and a final walk. We require defined edges, clean beds, and clean transitions. If something isn't right, you get a fast plan to address it, not excuses.

Seasonal bed maintenance is typically performed in spring and fall, with additional visits as needed based on your property's requirements. We'll work with you to establish a maintenance schedule that keeps your property looking finished year round. Contact us to discuss the best cadence for your property.

You'll receive proactive schedule updates and transparent communication throughout every project. We provide clear timeline updates, notify you of any changes, and keep you informed about progress. No guessing, no chasing. We believe in clear communication from start to finish.